Privacy Policy

Exor Cleanouts, operated by Exor Repairs LLC, respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.

Information We Collect

When you contact Exor Cleanouts through our website, we may collect information you provide, including:

• Name
• Phone number
• Email address
• City or service location
• Service requested
• Information you provide about the property or project

Website inquiries are currently delivered to and stored in our business email account.

We may also automatically collect limited information about visits to our website through Google Analytics, including:

• Pages visited
• Approximate location
• Device and browser information
• Referral source
• Date and time of website visits
• General website interactions

How We Use Information

We use information collected through our website to:

• Respond to inquiries
• Prepare estimates
• Schedule services
• Communicate with customers
• Provide customer service
• Maintain records related to customer inquiries and services
• Understand how visitors use our website
• Measure and improve website performance and advertising effectiveness

Google Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics may use cookies or similar technologies to collect information about website activity, such as pages viewed, approximate geographic location, device type, browser type, and referral source.

This information helps us understand website traffic and improve our website and marketing.

Visitors may control or block cookies through their browser settings.

Sharing of Information

We may share information with service providers when necessary to operate our website or business. This may include our:

• Website hosting provider
• Business email provider
• Website analytics provider, including Google

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, property, or legal rights.

Personal Information Sales

Exor Cleanouts does not sell personal information for monetary compensation.

Sensitive Information

Our website forms are intended for information necessary to understand and respond to your cleanout or property-service request.

Please do not submit unnecessary sensitive personal information, including:

• Social Security numbers
• Bank account or payment card numbers
• Medical records
• Detailed medical diagnoses
• Prescription information
• Driver's license or passport numbers
• Insurance records
• Photographs containing identification cards, financial documents, medical records, or other sensitive personal documents

If information about a person's health, disability, mobility, or similar circumstances is necessary to explain the service requested, please provide only the information reasonably necessary for us to understand the request.

Photos and Videos

Customers may choose to provide photos or videos when requesting an estimate or discussing a project.

Please avoid including personal identification, financial documents, medical records, or other sensitive documents in photographs or videos sent to us.

Data Retention

We retain inquiries and customer records for as long as reasonably necessary to respond to requests, provide services, maintain business records, comply with legal and accounting requirements, and resolve disputes.

Data Security

We use reasonable administrative and technical measures intended to protect personal information.

Access to customer information is limited to people who need the information for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Privacy Requests

You may contact Exor Cleanouts to request access to, correction of, or deletion of personal information we maintain about you.

We may need to verify your identity before completing a request.

Some information may be retained when necessary to comply with legal, tax, accounting, contractual, fraud-prevention, or dispute-resolution requirements.

Privacy requests may be submitted to:

Exor Cleanouts
Operated by Exor Repairs LLC
Email: info@exorcleanouts.com
Phone: (206) 701-9530

Washington Consumer Health Data

Information submitted in connection with a cleanout or property-service request may occasionally include information relating to a person's physical or mental health.

Exor Cleanouts asks customers to provide only information reasonably necessary for us to understand and provide the requested service.

If Exor Cleanouts is required to maintain a separate Consumer Health Data Privacy Policy under Washington's My Health My Data Act, that policy will be made available separately and prominently linked from our website as required by applicable law.

Children's Privacy

Our services are intended for adults seeking property cleanout and related services. We do not knowingly use our website to solicit personal information from children.

Changes to This Policy

We may update this Privacy Policy when our business practices, website technology, or legal requirements change.

The current version will be posted on this page with an updated effective date.

Contact Us

Questions about this Privacy Policy or our privacy practices may be directed to:

Exor Cleanouts
Operated by Exor Repairs LLC
Email: info@exorcleanouts.com
Phone: (206) 701-9530